Mastering the Art of Cold Calling: 3 Essential Do’s and Don’ts for Success How often do you receive cold email/cold messages? How many of them ever caught your attention? As a business owner, I have RECEIVED and SENT tons of these on a daily basis. Same for my fellow entrepreneurs. Countless times these messages annoyed me and the fact that we all get annoyed by other salesy or pushy messages…

5 ways to replace “I know” in your language and sound more positive How do you feel when someone says “I know” after you comment on something? Or do you often reply “I know” in a conversation? In case you haven’t noticed, this is usually considered as a negative speaking pattern. Why? Because:  It makes you sound arrogant It holds you back It stops you from learning further And it…

How do you answer when someone says: “I don’t know” When was the last time you heard “I don’t know”? Was it from your team? Your client? Or even yourself? When do you think people say “I don’t know”?  As a leader, an owner, a coach, I hear this more often than I would like. It is surely not the answer I was hoping to get, but it still manifested.…